Programs and Workshops
Workshops/facilitated sessions are hands-on programs with emphasis on application of the material included in the session in the relevant organization. We tailor the workshop to facilitate understanding and application of the principles and practices. Workshops focus on enhancing the effectiveness of the participants as organization members. Group action planning is used to help transfer the learning to the job situation.
TRAINING PROGRAMS
Management and Leadership
- The Top Ten Marks of Good Managers
- Management and Leadership
- Building Leadership Skills
- Managing Change That Sticks
- Managing Up
Management Tools and Techniques
- Time Management
- Expectations, Delegation, and Accountability
- Participative Management
- Problem Solving I and II
- Handling Disagreements and Conflicts
- Conducting Effective Meetings
- Interviewing
- Goal Setting and Performance Appraisal
- Motivation and Counseling
Planning and Strategy Setting
Team and Communication Skills
- Interpersonal Communication I and II
- Behavioral and Communication Styles
- Team Building Basics
- Team Leader Techniques
- Facilitation Skills
These are the most frequently requested workshops and facilitated sessions:
- Time Management
- Team Building
- Team Leader Techniques
- Strategic Planning
- Managing Change and Pulling Strategy to Action
- Communications
- Problem Solving
- Managing Up
The Top Ten Marks of Good Managers
From extensive experience and research come the ten “best practices” of good managers. These are the ten time-tested factors mangers in any organization should follow to get results from people. Included are the three “poison pills” of management.
Management and Leadership - A Comparison
Management is about doing things better; it improves order and consistency. Leadership is about doing different things, about creating change. The situations and conditions requiring each are explained and compared by the participants.
Building Leadership Skills
The principle skills and characteristics of effective leaders are covered in this program. The approach is leadership that can be applied at all levels not just at the top. Each leadership factor is discussed with cases. Participants perform a self assessment.
Managing Change That Sticks
This class covers the critical steps and tools for successfully planning and implementing organizational change. The time tested “Do’s and Don’ts” for each step are discussed and what change agents do to freeze the improvements so back sliding does not occur.
Managing Up
As a manager you must manage in three directions - down, across and up i.e. your boss. Learn why this is important and how to go about it. We cover different boss types and participants learn how to manage each.
Time Management
Learn the myths and the effective approaches to time management. Learn how to set limits, how to organize your time and to anticipate barriers. Numerous specific time management techniques and tools to address time wasters are offered.
Expectations, Delegation, and Accountability
Learn how to set expectations with others in your organization and what and when to delegate and not to delegate. Learn that accountability is the result of expectation setting, delegation and good follow up practices. Numerous applications and cases are used.
Participative Management
Learn what effective participative managers really do. Learn when to use it and when not to. Also explore the specific characteristics and skills of successful participative managers and see how you stack up.
Problem Solving I and II
Learn the tools to use and the proper steps of effective problem solving. The classes cover how to overcome the common barriers, foster creativity and how to plan good group problem solving meetings. Bring a problem you want to solve! (Two classes)
Handling Disagreements and Conflicts
The program explains the sources and types of conflict, the common conflict management styles, including win/win, and when each is most and least effective in dealing with disagreement. A conflict style self assessment and action planning are covered.
Conducting Effective Meetings
Meeting a lot and enjoying it little? Learn the basics of planning and conducting productive meetings. Learn how to handle common sticky situations in meetings and how to be an effective meeting leader. Group discussions and cases are heavily used.
Interviewing
Learn about the types of interviews, the basic make-up of a good interview and how to prepare. Also we cover questions to ask for different purposes and how to avoid the traps most interviewers fall into.
Goal Setting and Performance Appraisal
Why should I set goals? How should I go about it? What are the characteristics of “good” goals? Do goals motivate? This program covers the answers to these questions and much more. Participants also learn the role and value of performance appraisals, the traps and how to avoid them. Participants are asked to create or review their own list of goals and measures.
Motivation and Counseling
Learn about the importance of informal and formal recognition and financial and non-financial rewards and when and how to employ each. Also we cover the basic steps of effective counseling and a checklist for conducting counseling sessions.
How to Prepare a Business Plan
The tremendous value and roles a good business plan can play are explained. What advisors and lenders want to see when they review a business plan is fully covered with numerous examples. Participants leave with the knowledge to write or revise a business plan.
Strategy Setting The Key Success Factors
Learn the steps and traps of strategic planning and the tools to get the best results. The presentation is divided into three parts: data gathering, the elements of the plan itself, implementing the plan.
Putting Strategy To Action
Four of every five plans don’t get their intended results. Learn what to do and not to do to translate plans into action. This program covers building a sense of urgency and other steps and tools required to drive execution, accountability and teamwork for successful implementation and desired results.
Interpersonal Communication I and II
Interested in strengthening interpersonal communication? This program focuses on understanding the basic components of good communication and the tools of good communicators. Included is an assessment of how you come across and how to expand your own communication skills in interpersonal and group settings. (Two classes)
Behavioral and Communication Styles
Based on a set of four common behavior styles, the style of each participant is charted and implications discussed. Participants learn how to recognize each style and the most effective ways to communicate. Participants create an action plan for themselves.
Team Building Basics
The program covers the principles and practices for building an effective team whether it is an intact work group, a task force or a project team. The program covers the stages of team development and ways to accelerate teams through these stages; also what to do with non-team players.
Team Leader Techniques
This program explains the skills and techniques required for team leaders and how they differ from supervisory practices. It covers the best practices and techniques of team leaders and how to handle the ineffective team member. Participants learn to use a team leader tool kit.
Facilitation Skills
The facilitator is a unique role that can greatly enhance the efficiency and performance of a team. This program covers the basic techniques of facilitation and when to apply them; and explains the tools of a facilitator and how to use them. Numerous mini-cases are discussed.